If I accept you as you are, I will make you worse; however, if I treat you as though you are what you are capable of becoming, I help you become that. ~ Johann Wolfgang von Goethe
I quite like the idea of surrounding myself with people who help me and perhaps even push me, to become all that I am capable of being. I think this is what good leaders & managers do.
In a recent conversation, it was suggested that there are very few good managers in the fundraising profession. I'd suggest that there are few good managers and leaders everywhere, but I can see why it may be a greater challenge in the charitable sector and fundraising profession. Although some people are naturally good managers and leaders, most people have to learn management and leadership skills - and that requires time, effort and money. I would argue that it's a cost effective investment, but many people don't appreciate the long term ROI of good management - so, it's a tough sell.
Managing Well on Day 1
The Goethe quote provides a great start to managing well, before you hire someone.
I wonder... when interviewing fundraising candidates - are managers asking: "What is the candidate capable of becoming and how can I help them achieve that?" Similarly, fundraisers should ask themselves: "What is the organization is capable of becoming, and how can I help it become that?"
If you find alignment in the responses to that question - you've got an excellent starting point for a good manager/employee relationship.
Of course, this won't solve the challenge of cultivating great managers in the fundraising profession; but given the nature of a fundraisers work, I think it's a great opportunity for reflection - and probably worth pondering, from time to time.
Dear Laurie,
I would have to agree that leadership and management is a skill that requires effort, time and training. Goodness knows I'm learning as I go and you raise some great points. You know I'm an Executive Director, the thousands maybe hundreds of thousands of people who read your blog might not know I have this perspective.
Now I'm going to challenge you...get ready for it...here it comes...
I hired someone who I felt had great potential. I told myself she could be great if I mentor and help her along the way? She talked about passion and enthusiasm and a hunger to learn. She was HIRED! It was a disaster. I tried for nine months. So much effort and energy to help her become what I thought she could be. I was too generous, it cost the organization a lot of money, my board was questioning my judgement. I took too long to let her go. Hiring her was an expensive mistake. My job became helping her keep her job. That was Bad management. My job is to advance the organization - not her.
On the flip side... Her replacement has talent and skills but came from a series of very dysfunctional fundraising shops (that is probably another whole blog)This is where I asked myself ...What could she be? Well she has training through a program similar to Humber, a few battle scars, a sincere willingness to learn and it is working out very well. Now my new hire is actually making me look good! Bringing new ideas forward and making my job easier. This makes it easier to be generous with her.
Tip to newish fundraisers: do what you can to make your bosses job easier!
So I guess it comes down to balance. Sometimes managers can't be nice people, they have to make tough decisions. However, if we can provide opportunity to new fundraisers who have true skill, tact, grace, drive AND they truly want to help us advance the organization - then it is easier to help them become what they could be.
That's it. you touched on something very relevant right now, I am a better manager for having had the experience. We all need to keep learning.
Great blog...keep writing.
kimberley
shameless plug: Kimberleymackenzie.blogspot.com
Posted by: Kimberley MacKenzie | December 04, 2008 at 09:10 PM
Kimberley - your situation is a perfect example.
That said... it took me about 10 minutes to stop laughing at the "thousands and thousands of people who read your blog" comment.
Thanks for the laugh - and the great feedback!
Posted by: Harm Reduction | December 04, 2008 at 09:49 PM