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    « Youth Don't Care? This One Does... | Main | Social Media Survey Fail »

    May 12, 2010

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    Great post Laurie - I think that to often communications folks are so focussed on getting the key messages out they forget about the engagement/conversation piece. I'm forwarding this to a couple of people who need some reminding that those NPO's who have conversations rather than pushing key messages are the successful ones.

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